Reading Your Statement

Statements will show 5 key pieces of information:

• Statement Period: The date range that the statement covers. For example, a monthly statement could have a statement period of May 1 - May 31 for May; a weekly statement could have a statement period of May 6 - May 12. The exact time the statement will be closed is midnight of the school’s local time zone on the last day of the statement period.
• Due Date: The statement will clearly state the date that payment is due. Every statement will have a due date.
• Statement Issue Date: The date on which the statement will be posted to your student’s account. The statement is always sent on the day after the last date of the statement period - on June 1 for the above monthly example or May 13 for the above weekly example. The statement notification will be sent to you in the morning (local time).
• Previous Balance: The statement includes the previous balance due which is calculated as the summation of all account activity (charges & payments) as of the moment that the statement period began. For example, if you owed $1000 as of 12:01 AM on May 1, then the previous balance would equal $1000 on the May monthly statement. The previous balance can be negative (meaning you have paid more than you owe the school) or positive (meaning you owe the school money).
• Total Charges: Statements will summarize the total amount of charges included in the statement so that you can easily see how much more you owe as a result of this period’s activity.
• All Activity During the Statement Period: Statements will show all of the account activity that was conducted during the statement period including any charges posted by the school, payments made by any parent, and any refunds or credits made by the school.
• Statement Balance: The statement will clearly state the new balance owed to the school. It will be the sum of the previous balance due and all of the activity during the statement period. The new balance due can be positive (meaning you owe the school money) or negative (meaning you have paid more than you owe the school).

Please Note: If there was no activity during a specific statement interval, a blank statements will still be generated at the end of the billing period and post to your account, but you will not be notified. 

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